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Tammy Milward

Evidence boundary. This page is a structured project extraction from the linked primary Prevention of Future Deaths source. It is not the report text. Do not infer cause, prevalence or product-wide performance beyond the source and the explicit qualification below.

Open the primary Judiciary source · Source register: SRC-075 · Return to all included reports · Open the case–mechanism/evidence map

Report metadata

Field Value
PFD reference 2025-0027
Registered primary source SRC-075
Report date 2025-01-15
Coroner area Surrey
Clinical setting Primary care/community mental health
Care transition GP, pharmacy and GP integrated mental-health service
Primary workflow group Risk, care planning and safeguarding
Primary browsing context Cross-setting and multi-agency care
Predominant information boundary Between care settings

The workflow, browsing-context and predominant-boundary fields are retained navigation aids. They are not additional coronial findings, and a single primary value cannot express every aspect of a multi-setting or multi-mechanism report.

Care-pathway classification

This classification distinguishes where safety-relevant information or work arose, where action was expected and where the digital or information workflow failed. It is a project coding of the source, not a coronial statement. “Origin” does not mean the organisation caused the harm.

Dimension Project classification
Settings and pathway participants Pharmacy or dispensing service, Primary care, Community mental-health care, Patient or home
Information or work-item origin Multiple settings or services
Origin care context(s) Patient or public, Pharmacy
Expected action destination Multiple settings or services
Destination care context(s) Community care, Primary care
Directional pathway Multiple settings or services → Multiple settings or services
Care-setting span Multiple care settings
Sector boundary Health services only
Failure point Multiple points
Classification confidence high

Classification note: Two distinct safety-relevant messages followed different paths: the patient's discharge message into the GP integrated mental-health service and the pharmacy's self-harm concern to the GP. Each was unavailable to the other accountable service, so origins, destinations and failure points are distributed across the patient, pharmacy, primary-care and community mental-health pathway.

Classification confidence applies only to this care-pathway coding. It is separate from extraction confidence, source authority and causal certainty.

Evidence status and qualification

Field Status
Extraction confidence high
Verification status Primary source linked; high-confidence extraction
Response evidence status Response evidence noted
Registered response sources SRC-104, SRC-105
Non-exclusive mechanism codes INT, VIS, LOOP, HF, GOV

Qualification recorded in the dataset: Drug-related death; coroner framed EHR gap as future-death risk rather than a specific causal finding. Responses described Surrey Care Record mitigation and proposed telephone/email coordination pending integration

“Response evidence noted” means only that the row qualification refers to response/respondent evidence or records a recipient's post-report position. The linked IDs enumerate the official response attachments registered for this row; they do not imply that every response supports every part of the qualification, and they do not establish implementation. “Not assessed” makes no claim about whether a response exists.

Structured project extraction

These fields are analytical summaries, not quotations.

Project summary of the coroner's concern

Lack of coordination and communication between primary and secondary care could place patients at risk of early death

Requested action

Mental-health Trust and GP practice to act

Digital safety characterisation

Dimension Project extraction
System or record type EMIS and SystmOne
Digital function Cross-sector record and risk-message sharing
Failure mode The GP could not see SystmOne mental-health notes and GPimhs could not easily access EMIS records, so neither knew of the other's same-day high-risk message
Human-factors issue Access friction and weak co-location/personal interaction left clinicians with partial situational awareness
Workflow issue No reliable shared workflow reconciled the patient's discharge message and the pharmacy's self-harm concern
Information issue Material messages were separately recorded and unavailable to the other accountable service

Downstream Defence trace

No canonical candidate Defence requirement currently cites this report. This does not imply that the mechanism is irrelevant; any mapping must be added and qualified in the controlled requirements register.

The included-case dataset preserves early legacy_military_relevance and legacy_derived_requirement fields for audit history. They are not published here as requirements and must not override the canonical REQ register. New report rows do not need to populate them.